Our customer engineering group understands how to design and deploy solutions that extend your information retrieval.

The building blocks of our customer engineering range of services consist of:

· Project Consultancy
· Integration & Implementation
· ASP Capabilities
· Thin Client networking
· CD/DVD ROM Web Management

The benefits for our customers are threefold:

1. IScientia delivers complete solutions. Our expertise in both soft- and hardware integration guarantees a seamless and ready-to-go documentation center and/or digital information retrieval solution.
   
   
2. Dimensioned for growth. Each proposed solution takes care of your present and future information dissemination needs. We want to understand your commitment and business objectives. This way we ensure our customers a head start over the competitors in a rapidly changing market where reaching the right content has become a key element.
   
   
3. Access technical support solutions through a comprehensive suite of online tools, services, documentation, and escalation resources.

More information? Contact sales@iscientia.com

The customer engineering team works closely with our sales consultants to propose you the best offer and deployment plan for your projects.
For content publishing projects you can retain full control over the publishing process of your database. Conversionware and customization services are part of our offering. There is a range of flexible business models and production options available to suit your specific needs.
We can also consult you in the following fields.
· Choice of the appropriate database or/and selection of databases in your domain of expertise.
· Hosting and colocation of databases and applications on the IScientia server in our data center for optimal access - the ASP package proposal.
· Set up of a secured intranet server within your company with remote access capabilities.
· CD/DVD-ROM networking and web management for LAN and/or WAN .

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In most cases your company has already an existing LAN and/or WAN infrastructure.
We implement our solutions seamlessly into your existing systems and optimize integration with other appropriate applications.
Where required, and based on an audit , we can help you create your own documentation center including library automation, databases research and document delivery systems.

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Since our portfolio of databases is proposed as subscriptions on a yearly renewal basis we can provide you with excellent ASP (Application Server Provider) services.
You do not have to invest any longer in system hardware, the intermittent database updates are done automatically by our technical staff, less human resources within your company/organization are required to maintain the system and the hosting/colocation in our data center of the databases and/or applications are offered at a competitive price.
For a yearly fixed fee you can have it all, without the hassle.

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Thin Client Networking

Thin client networking delivers the power of a virtual workplace today.
Organizations are using proven Citrix Metaframe solutions to overcome the challenges of delivering the virtual workplace. Citrix application server solutions enable organizations to leverage the Internet and deliver mission-critical content applications offered by IScientia.

Built on the most advanced technologies in the industry, the Citrix approach provides the only solution of its kind offering secure, Internet-based access to Windows®, UNIX® and Java™ applications from virtually any device, via any connection. This solution is ideal for use in an information retrieval environment. IScientia / IVS is a certified Silver Partner for Citrix Systems Inc.

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CD/DVD ROM Networking and Application Management

CD/DVD ROM Networking

Virtual CD TS is the first software-based CD-ROM server worldwide with dedicated support for Microsoft Terminal Server and Citrix MetaFrame technology.
As the use of terminal servers becomes increasingly widespread in today's enterprises, more and more network administrators are looking for ways to apply the advantages of this technology to the distribution of data and applications supplied on CD/DVD-ROMs. Unfortunately, neither the hardware-based CD/DVD-ROM tower nor the network version of Virtual CD have been able to achieve this goal entirely. This is why we now offer the new Virtual CD 3 TS, a software package that not only includes full Virtual CD functionality, employed by millions over the world, but also integrates the advantages of terminal server technology. Combined with a collection of content databases you have a perfect fit for your CD/DVD ROM network integration.

CD/DVD ROM Application Management

Providing network users with reliable access to software products is one of the most important tasks in network administration. Maintaining availability of the programs required for day-to-day work and information acquisition is a technological and organizational challenge, to say the least. The wide range of computer hardware in use today on the one hand, and the various types of media used to supply software on the other, make the job even more complicated. Just providing a DVD/CD-ROM database can place heavy demands on existing technology.

Add to this the use of Internet applications, as well as a number of workstations that have different operating systems, and it is clear that a powerful application management system is an essential tool for network administration. IScientia delivers Netman® solutions from H+H in combination with Citrix Metaframe to coop with these issues.

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